BTC Markets is the number 1 exchange in Australia. I have done numerous trades through this site for the last 6 months. My experience has been mostly okay at times, but sometimes I found the processing time for bitcoin/litecoin deposits and withdrawals quite sluggish resulting in the loss of trades on my part. Prices are transparent. How do I add my BTC Markets reference number to my deposit? Help with BPAY Deposits; How to Withdraw AUD; View all articles Login & Two Factor Authentication Issues. Protecting Yourself Online; Hotmail/Live/Outlook Email Troubleshooting; Unable to Log into BTC Markets; Two-Factor Authentication Code Issues; Two-Factor Authentication Step-by. Australia's premier secure cryptocurrency & Bitcoin exchange. Buy, sell and trade Bitcoin (BTC), Ethereum (ETH), XRP and more with AUD today.
Btc markets login problemsLogin & Two Factor Authentication Issues – BTC Markets
Becoming verified is usually a quick process but in some cases can take a few days to complete. The easiest and quickest way to verify is to use your passport or driver's license.
We may also ask for additional documentation to confirm your identity. We recommend all users add two-factor authentication to both their BTC Markets account and email accounts for additional security. For security reasons, we do not allow email address changes.
The two-factor code is very time-sensitive. Even if it is out by a few seconds it may prevent you from accessing your account. During the 2FA setup process, the system provides backup codes which will allow you to add your BTC Markets account to a new app. If you are still having issues logging in to your account, please contact support and we will get in touch with you as soon as possible.
However, our recommendation is that clients should manage and safely secure their own funds. Very very frustrating Nic - June 19, Always polite, always respond, always been able to deposit and withdraw funds. Always able to send and receive cryptos with no problems. Highly recommend! Kyle - June 12, No problems so far. Easy to use site. Bob - June 3, I deposited funds using bpay and on the third deposit they disappeared.
I later found that they changed their bpay account numbets without telling anyone. I contacted them and they assured me the transaction would bounce back to my account. Very poor follow up from them.
If I ever do get the money back I will not be using them again. Mark - June 1, BTC Markets are not responding to email enquiries regarding a withdrawal of LTC I made to my wallet which was authorised but is still 'processing' within their system the following day. Absolutely no response to enquiries. Doug - May 21, The site is easy to use and their trackers are now excellent. But, they just changed their Bpay details and did not inform me, so I now have money in limbo that I was to use to buy more XRP.
Seriously, once you set up Bpay deposits from your bank account, you don't expect people to change them, and you will usually just login to your bank and quickly send funds. Why Oh Why did they change their details and not tell anyone Alex A - May 18, I'm surprised of so many poor reviews, my deposits hit the account in 1 working day and my withdrawals hit my account within 3 days, customer support is quick and i've been with them for over a year now.
Frank - May 16, I sent money to this company and waited days for the funds to appear in my account, only to discover that they changed the payment details and didn't notify anyone ,thus allowing people to send money into closed accounts non excisting , and have them wait weeks before they might get it back ,.. Why would you deliberately not notify customers of such important changes, To me a sign of no respect for their customers. Jacob - May 16, Recently, I withdrew AUD to the wrong bank account my own error and the customer service staff we very helpful and worked to get it back to me in a reasonable time.
Props to Tomas and Max. Farina - May 14, I also am not able to login to BTCMarkets. Pretty sure there are authentication issues on their systems. During this time BTC markets had no phone number, no chat line, no email to respond. There was also no way to freeze the account. I have not heard from them since and nothing in writing despite emailing 4 times this week.
Good service. Very pleased with your service. And intends to use it also in the future. Awesome service,sorted issues within 24 hours that takes other places 8 weeks. Big thumbs up. BTC Markets remain a vital trustworthy service in the cryptocoin market place. I have satisfactorily used their service for several years. Fast and efficient customer service From: peaksupplements. The support team are quite helpful and when I got some funds left in my account after being locked out.
The team called me and let me withdraw it. I am quite happy about their professionalism and integrity. The report stated "No report data There is no trade history for the tax period available to generate a tax report". This is incorrect! Due to this failure I am also unable to generate a wallet summary which would simply tell me what my Wallet balance was at 31 June. Fix this ASAP! I lost access to my account for a long time and was too busy to get it back.
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You've already flagged this. BTC Market's nonchalantness made I and… BTC Market's nonchalantness made I and my husband lose couple of thousands to con artistes and they've refused to take responsibility. No due diligence with their privacy No due diligence with their privacy, a huge breach resulted in thousands of email addresses and names being leaked in what will surely now result in many peoples emails being scammed and spammed.
I lost several hundreds of Euro I invested several hundreds of Euro. No support from the support team I have been unable to make withdrawals from my btc market account for 3 days. Hi Nicholas, thank you for your review. We take our customers security very seriously and at times we need to ask for further information to help us make appropriate decisions.
Hi Hassan, Thank you for your review. Thank you for the review and 5-star rating and for trading with us.