If you wish to update your mobile phone number, please complete your support request and a member of our support team will get in touch Home Help Center Submit a request BTC Markets. Please use our Contact Form to contact our agents and to make a complaint. If you are outside of the Bahamas and wish to get into contact with BTC, please call View our Complaints Management Process here. To buy BTC using AUD select the “BTC/AUD” trading pair from the "change market" dropdown box, located near the top of the page. 3. Select your order type. Scroll down to the buy/sell Bitcoin section and choose the order type by selecting the 'market' or 'limit' tab. What is a Market Order?
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BTC Markets will do this in writing. Time limits apply to complain to AFCA. Please refer to the AFCA website set out below for details. Skip to content Merry Christmas! ETH withdrawal fees are now reduced to 0. Also, there will be limited staff coverage over the public holidays. Thank you for your continued support. General Have some suggestions? How to make a complaint? How long does it take? What happens during the process? If you're not satisfied with the outcome.
General BTC Markets is committed to being responsive to the needs and concerns of our customers and potential customers. Have some suggestions? Once you have selected the order type, fill out the volume and price fields on the left. There are also helpful links to automatically populate 'spend all' volume or 'best sell price'.
Review the total cost with fees shown in the 'spend total' section and press the 'BUY BTC' button to submit your request. Our fee structure can be viewed here. Stop-limit orders are a more advanced order type. Please read the documentation and watch the video here before using this option.
Please note that in some cases, an order submission may not automatically result in a purchase. Orders need to be matched to a corresponding sell order, and there may be other orders ahead of yours in the queue. Waited a long time, and the order is still not matched?
If you find that nothing happens after a long time, click on 'open orders' and have a look to see if your order is still open. You can access the open orders page here. Check the price to see if it's near the market average. You may have to cancel it and put in a more competitive price if you want your order matched more quickly. This is all part of trading. How to buy Bitcoin Once the deposit has cleared, you will receive an email.
Volume: how much of the available funds you want to spend.