BTC Markets is the number 1 exchange in Australia. I have done numerous trades through this site for the last 6 months. My experience has been mostly okay at times, but sometimes I found the processing time for bitcoin. GBTC | Grayscale® Bitcoin Trust | Bitcoin Investment Trust. I had 20k .9 Btc, Ripple, 59 Ltc) removed unauthorised. Someone hacked my email using a german IP they also must have watched my keystrokes and cracked the MFA which I thought was supposed to be safe. I saw it happening and battled for my account for 20 mins. During this time BTC markets /5(41).
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Unbelievable customer support. I also reached out on Twitter and they too got back to me pretty quickly!! Thank you team. Love your work :. I had 20k. Someone hacked my email using a german IP they also must have watched my keystrokes and cracked the MFA which I thought was supposed to be safe. I saw it happening and battled for my account for 20 mins. During this time BTC markets had no phone number, no chat line, no email to respond.
There was also no way to freeze the account. I have not heard from them since and nothing in writing despite emailing 4 times this week. Good service. Very pleased with your service. And intends to use it also in the future. Awesome service,sorted issues within 24 hours that takes other places 8 weeks. Big thumbs up. BTC Markets remain a vital trustworthy service in the cryptocoin market place. I have satisfactorily used their service for several years. Fast and efficient customer service From: peaksupplements.
The support team are quite helpful and when I got some funds left in my account after being locked out. The team called me and let me withdraw it. I am quite happy about their professionalism and integrity. The report stated "No report data There is no trade history for the tax period available to generate a tax report". This is incorrect! Due to this failure I am also unable to generate a wallet summary which would simply tell me what my Wallet balance was at 31 June. Fix this ASAP!
I lost access to my account for a long time and was too busy to get it back. Good guys :. Overview Reviews About. See business transparency. Write a review. Filter by:. Reset filters. You've already flagged this. BTC Market's nonchalantness made I and… BTC Market's nonchalantness made I and my husband lose couple of thousands to con artistes and they've refused to take responsibility. The costs in the premium make it -- I'd stay away. There are few situations where I would recommend buying actual bitcoin, but that's one of them.
If it's between that, I'm buying bitcoin. Moser: Yeah. I wonder if it has funds due. I mean, funds make investing more accessible for a lot of folks. Maybe the demand for shares of that fund are higher than the value simply because, like you said, people feel like it's an easier way to actually get hold of the underlying asset without having to actually own the asset. Most people can't really necessarily got there and buy bitcoin without knowing a thing or two.
Frankel: Yeah. I mean, if you look at the ETFs that own gold, for example, they have management fees because it costs money to store, secure things like that.
Frankel: They generally trade at somewhat of a premium to the value of the gold that they own. It's just the costs are kind of, in my mind, outrageous for the Grayscale Bitcoin Trust. Moser: What's the cost for storing? I mean, I understand the cost involved with hunting for bitcoin, the cost involved for mining for bitcoin. But what's the costs for storing it?
Isn't that just memory? Frankel: There's a lot of cybersecurity measures that need to be taken, a lot of equipment that needs to be bought. If you want to keep your bitcoin in cold storage, meaning offline storage, you need somewhere to actually do that. I mean, it's not giant cost, but you need computing equipment. If you're holding billions of dollars in bitcoin, you need some of the best cybersecurity operations in the world helping out with that.
Frankel: Because you don't want that hacked and lost. They have stolen my money Fake web, fake deals and impossible to withdraw. Please, please keep away from this company. They are slick at ripping you off and have invested in an infrastructure that is believable.
Scamming low life that have no regard for anyone. They will tell that they will give you an over the counter deal and then you will see your balance rise and rise. As soon as I asked for a withdrawal they said I would lose all my money. The following day they put pretend trades up that faked losing my funds.
They were unwilling to send any proof whatsoever about who made the trades and why. I hadn't agreed to them trading any open positions.
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